Terms and conditions
These Terms of Use and Privacy Policy apply to:
www.thebraveheartinstitute.com.au
Terms of Use
The Braveheart Institute Pty Ltd maintains this website and all courses, books and products hosted herein (the “Site”) for the use of its customers, vendors, students, and other Site users (“Users”) upon agreement to the following terms.
Please read the terms carefully before using the Site. Use of this website and checking the ‘agree to terms’ box upon your enrolment indicates your acceptance of these “Terms of Use” and forms a binding agreement between you and The Braveheart Institute Pty Ltd. If you do not agree to these terms, do not use this Site.
1. Use of Site
The Braveheart Institute Pty Ltd provides various materials, information, quizzes, tests, questions, articles, news and other information on this and related sites and in courses offered through this site (the “Materials”). The Braveheart Institute Pty Ltd authorizes each User to view and download one copy of the Materials. Materials may be downloaded and a maximum of one copy of the Materials may be printed provided that Users make no modifications to the Materials and you retain all copyright and other proprietary notices contained in the original Materials on any copies of the Materials. Users may not modify the Materials at this Site in any way or reproduce, share or distribute them. Users will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarize, or otherwise reveal the Materials or their contents, to any other person or entity. Any breach of these Terms of Use automatically terminates your authorized use of the Site.
2. Enrolment
By accepting these terms you agree to pay the full fee for the Course/Product that you have enrolled in
You agree to pay the full amount of the Course fees even if you do not complete the Course.
If the participant is under 18, the parent/guardian is responsible for the payment of the Course Fees.
The approximate duration of the Course and the duration of access is stated on the course information page - you agree that you have read and understand your access periods.
You are aware that this is not accredited/certified training.
3. Refunds, Chargebacks and Cancellations
The Braveheart Institute Pty Ltd/Ian Russell complies with Australian Consumer Law in regard to refunds. We are not required to provide a refund if you change your mind about the course that you chose to enrol into.
However, while course fees are non-refundable, students may have extenuating circumstances that prevent them from undertaking their course.
Where evidence can be successfully provided to support the student’s extenuating circumstances (by email to ian@thebraveheartinstitute.com.au), course fees may be refunded or partially refunded as per the following:
- 100% within 7 days of enrollment if less than 25% of the course has been accessed/consumed.
- 50% within 14 days of enrollment if less than 25% of the course has been accessed/consumed.
- 25% within 30 days of enrollment if less than 25% of the course has been accessed/consumed.
- Refunds are not issued after 30 days of enrollment.
- Refunds are not issued if more than 25% of the course has been accessed/consumed.
Where you are enrolled in a subscription membership, by accepting these terms, you agree that you have read and understood that you are able to cancel your subscription membership at any time, by logging into your own account at www.thebraveheartinstitute.simplero.com, clicking on ‘Your Account’, clicking on memberships and cancelling your membership. No refunds are given on membership subscriptions as you are free to cancel your membership at any time as per these instructions.
Any chargebacks and dispute fees made through PayPal, Stripe, bank or other means will be appealed against you as per the Terms of Use that you agree to herein, along with a screenshot of your agreement to these upon your digital enrolment.
4. Geographic Location & Applicable Law
The Braveheart Institute Pty Ltd is a legally registered company in Australia. You may access your content from any country, however the Terms of Use are governed by the laws of the State of Western Australia, Australia. Failure to enforce strict performance of the Terms of Use of Use shall not be construed as a waiver of any provision or right. The Braveheart Institute Pty Ltd may assign its rights and duties under the Terms of Use without notice to any party at any time.
5. Trademark and Copyright
The Braveheart Institute Pty Ltd, and certain other brands, trademarks, and service marks are marks of The Braveheart Institute Pty Ltd and its affiliates. The Materials on this Site are copyrighted, and any unauthorized use of any Materials on this Site may violate copyright, trademark, and other laws. The content of the books, online Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of The Braveheart Institute Pty Ltd and Ian Russell. You may not reproduce any part of the online Course Materials without the prior written consent of The Braveheart Institute Pty Ltd and Ian Russell.
6. Affiliations & Hyperlinks
Links to external websites are provided solely as a convenience to you. The Braveheart Institute Pty Ltd has not reviewed all of these external websites, does not control and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.
7. No Warranty
The Materials provided at this site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. The Braveheart Institute Pty Ltd further does not warrant the accuracy and completeness of the Materials at this Site. The Braveheart Institute Pty Ltd may make changes to the Materials at this Site, or to the services and prices described in them, at any time without notice. The Materials at this Site may be out of date, and The Braveheart Institute Pty Ltd makes no commitment to update the Materials at this Site.
8. Limitation of Liability
In no event will The Braveheart Institute Pty Ltd, its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever arising out of the use, inability to use, or the results of the use of this Site, any websites liked to this Site, or the Materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.
9. Effective Date and Updates
The Terms are effective as of 1st of August 2022 and are subject to change without notice by The Braveheart Institute Pty Ltd at any time. Please check for changes regularly. Your use of this Site after such changes constitutes your agreement to such changes.
Privacy Policy
The Braveheart Institute Pty Ltd respects your privacy. We do not collect personally identifiable information about you unless you voluntarily provide it, such as when you provide email contact information to subscribe to The Braveheart Institute Pty Ltd email list newsletter, send feedback to The Braveheart Institute Pty Ltd, register for one of The Braveheart Institute Pty Ltds courses or respond to a survey.
If you voluntarily provide your email address or other contact information, we might also use it to inform you of changes to The Braveheart Institute Pty Ltd to survey you about your use or opinion of The Braveheart Institute Pty Ltd or to ask for your support. You can unsubscribe at any time via a link at the bottom of emails from us. At your request, we will also remove your contact information from our files entirely.
We do not make your contact information or any other personally identifiable information available to anyone outside The Braveheart Institute Pty Ltd or its service providers (who use the information only for authorized The Braveheart Institute Pty Ltd purposes) unless we are legally required to do so.
In addition to the above, we collect certain anonymous (non-personally identifiable) information to help us improve The Braveheart Institute Pty Ltd Sites and to evaluate the access and use of The Braveheart Institute Pty Ltd materials and the impact of The Brave heart Institute Pty Ltd on the worldwide educational community.
We collect information you provide about your use of and satisfaction with The Braveheart Institute Pty Ltd, through email you send us, through the The Braveheart Institute Pty Ltd feedback forms, and through The Braveheart Institute Pty Ltd surveys, whether or not you voluntarily include your contact information.
We may use web analysis tools that are built into The Braveheart Institute Pty Ltd Sites to measure and collect anonymous session information.
We also use “cookies” to improve your The Braveheart Institute Pty Ltd Sites experience and to collect anonymous information about how you use The Braveheart Institute Pty Ltd. However, cookies are not required for The Braveheart Institute Pty Ltd use. If your browser is configured not to accept cookies, you will still be able to access The Braveheart Institue Pty Ltd and its content.
When we report information about The Braveheart Institute Pty Ltd access, use, and impact, we report aggregate, non-personally identifiable data. Occasionally, we report quoted feedback from users. We do not attribute feedback to specific individuals unless we obtain permission to use that person’s name along with the feedback.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Ian Russell - The Braveheart Institute
Email: ian@thebraveheartinstitute.com.au